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What about parking?
Well, you know, of course, that New York City has jokingly been referred to as the largest parking lot in the world. So it would not be truthful to tell you that it is not a problem. However we will say that we do have free parking on our block and the blocks around us, and there are parking garages very near by. If it is possible, you might like to use public transportation to come into Manhattan so you will not need to find a place to park your car. Street parking requires cars to be moved for street cleaning. Check signs carefully for alternate side regulations.
Who can stay at Hephzibah House?
The charter of Hephzibah House makes provision for Christians involved in ministry to stay at the House. The facility is not a hotel, nor is it open to the public. People who typically stay at the House are pastors, missionaries, Para-church workers (like IVCF, Campus Crusade, Navigators, Young Life, etc.), ministry leaders (paid and volunteer) from local congregations, and groups coming to New York City for ministry purposes.
I would like to bring my youth group to stay at Hephzibah House. Are there age restrictions?
Guests must be 18 years of age or older and all children must be accompanied by their parents or guardians.
Do you have an elevator?
No. The House is a walk-up which means you must climb stairs to different floors. Keep this in mind when you pack your bags.
Can our group use sleeping bags to cut costs?
Sorry, but not possible. The city of New York has strict rules regulating how many people may stay in a room.
Do the bedrooms have private baths?
No, but you will find a fully equipped bathroom on each floor.
Do you have a porter service?
No, so we would encourage guests to bring what they can personally carry, and we do have a place to store some of your heavy luggage if not needed in your room.
How do I pay?
Charges may be paid by check, Master Card, Visa, or American Express. When you make your reservation, the entire amount is due whether this is for individual or group reservations. Once a reservation is made the first night is never refunded. All cancellations, must be made 48 hours in advance
How long may I stay?
We set a 7 day limit for guests to stay. Exceptions may be made by our director if your stay involves medical treatment or other special circumstances which need to be discussed in advance.
Frequently Asked Questions
What are
your rooms like?
Please visit our Gallery page to see the rooms.
When can I check in and out?
We have people ready to take your
reservation every day between 8am and 8pm. But you must check in
Hephzibah House before 8:00 P.M. and check out time is 10:00
A.M.. Neither of these have exceptions to the rule. So when you
make your travel plans, keep this in mind.
Do I have to pay room taxes?
No. For your information, the current room
tax rate in New York City is 13.25% city and state taxes, plus a
$2.00 occupancy tax per room, per night. That is an additional
$15.25 per night if you are fortunate enough to find a double
occupancy rate in Manhattan for $100/night.
Do you have maid service?
No. Your room will be clean and inviting
when you arrive, and our public areas are cleaned everyday by
our housekeeping staff. But we ask our guests to make up their
own beds daily, if that is important to them. We do empty your
waste cans and provide clean towels every three days, but we do
not provide daily room cleaning service... one of our ways of
keeping our rates low.
Do you have air-conditioning?
No, but we do have ceiling fans in each
room and a powerful house-fan that is turned on at night to pull
in the cool air and remove the warm air.
Are meals provided?
In the morning at 8:00am we provide coffee and tea for our guests in the lobby, however, we do not provide meals. Our house-guests are usually eager to do the things for which they have traveled to New York City, and most want to enjoy the ethnic variety of meals available within close proximity of Hephzibah House.